RetireReadyTN

Upcoming Changes to the Tennessee ORP and
the UT 403(b) Plan

Improving cost-effectiveness, plan services, and ease of use for participants.


To ensure we continue to offer competitive retirement plan options for our higher education employees, RetireReadyTN is announcing important changes to the Tennessee ORP and the University of Tennessee 403(b) Plan. To read the announcement letter sent to all ORP and UT 403(b) Plan participants on March 30, 2022, click here.

What changes will you notice?

  • Moving from three ORP and five UT 403(b) providers to two: TIAA and Voya
  • Reduced costs
  • Enhancements to the existing plans at TIAA and Voya


See the announcement letter for more details.

Women with ipad, checking retirement online, inside violin store

What's next?


If you do not have an ORP or UT 403(b) Plan account with AIG, Ameriprise, or Fidelity, no action is required.

AIG, Ameriprise, and Fidelity participants may change enrollment and move account balances to TIAA and/or Voya though late summer 2022. If no election is made, future contributions in the ORP and UT 403(b) will transfer to TIAA in August 2022. Existing mutual fund plan balances at AIG will also transfer to TIAA; however, plan balances will remain at Ameriprise and Fidelity and, if applicable, in the closed AIG annuity plan unless you take action.

If you currently contribute to and invest with AIG, Ameriprise and/or Fidelity, see the active choice letter and transfer chart for transition information and details on how to change your contributions to TIAA and/or Voya and move your balances to TIAA and/or Voya.

Active Choice Letter Transfer Chart

What you'll need to redirect your payroll contributions

Enroll online at the links below then complete a new Salary Deferral Agreement form available in your institution’s benefits office.

See the provider contact information below for further assistance.

TIAA Voya

What you'll need to transfer your balances

Complete a transfer form linked below and submit it to both the current provider and your chosen provider. Please note, Ameriprise participants are not able to use the form and will need to contact Ameriprise directly.

It is recommended you call a TIAA or Voya representative to assist you with the transfer; see the provider contact information below.

ORP Interprovider Transfer Form UT 403(b) Interprovider Transfer Form

Need help?

Representatives from TIAA and Voya are available to answer questions at the contact information below.

female faculty member looking through documents

TIAA:
Call 800-842-2252, weekdays 7 a.m. to 9 p.m. (CT)
Visit TIAA.org/utk

Voya:
Email VoyaTN@Voya.com
Call 866-776-6704 ext. 2, weekdays 7 a.m. to 6 p.m. (CT)
Visit VoyaTNRetire.com

Eliminated providers:

AIG Retirement Services:
Call 800-448-2542, weekdays, 7 a.m. to 8 p.m. (CT)
Visit tennesseebor.aigrs.com

Ameriprise Financial:
Call 800-862-7919, weekdays, 7 a.m. to 7 p.m. (CT)
Visit ameriprise.com

Fidelity Investments:
Call 800-343-0860, weekdays, 7 a.m. to 11 p.m. (CT)
Visit netbenefits.com/atwork

UT 403(b) and ORP Transition Communications


All active choice letters mailed to participants during the transition will be archived here.

April 13 Active Choice Letter April 27 Active Choice Letter June 8 Active Choice Letter

June 29 Active Choice Letter Blackout Notice Transfer Chart

Information and Resources

TCRS Overview and Self-Service

Apply for Retirement Online

Update Your Beneficiaries

Forms and Guides

401(k)/457 Investing

Contact Us

Have questions about your retirement account? We're here to help!

(800) 922.7772 (Main line)

(800) 766.4952 (TDD)

TCRS.CustomerSupport@tn.gov

Mailing Address

TCRS
Andrew Jackson Building, 15th Floor
502 Deaderick Street
Nashville, TN 37243-0201

Deferred Compensation Program
Empower Retirement
PO Box 173764
Denver, CO 80217-3764