Report Unclaimed Property

Submit Your Report Online

You are now required to file your unclaimed property report through our secure online portal

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Submit your report using our secure, online portal

The ReportItTN online portal allows you to submit your unclaimed property report electronically to meet statutory requirements.

  • Secure, convenient, and easy-to-use
  • Gives instant confirmation that your report has been accepted
  • Provides for payment by ACH wire transfer

Important: You are still required to create your NAUPA file prior to using the online reporting portal. Instructions and resources for creating the file and submitting your report are provided below.

Launch the ReportItTN secure online reporting portal

Helpful guides and resources

The ReportItTN online portal user manual provides step-by-step instructions for completing the online reporting process, including creating the NAUPA file. The Complete Reporting Guide covers the three-step process of holder reporting and includes class codes and dormancy period charts.

Download the ReportItTN portal user manual Download the Complete Reporting Guide

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NAUPA Unclaimed Property Authority logo

Creating the NAUPA file

You are required to create your NAUPA file prior to using the ReportItTN online portal. Our ReportItTN online reporting portal requires you to submit a file in the NAUPA format. Your NAUPA file may be a plain text file (.txt) or an encrypted file (.hde). You have several options in creating your NAUPA file.

Reporting software options

There are various vendors that supply Unclaimed Property reporting software.

The functionality and price of each option may differ slightly. A free, NAUPA-approved version is available through HRS Pro. You may also visit the NAUPA website to create your own NAUPA file.

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What to expect

Once we receive your holder report we will verify that it meets all the requirements.

If your holder report is rejected you will be contacted by phone and/or mail with an explanation of what items need to be corrected. Depending on the circumstances, penalties may start accruing on the November 1st due date, or we may provide a grace period for you to fix your report and resubmit it to our office. For more information on why reports may be rejected, please see the Frequently Asked Questions below.

Holder reporting mini training modules

You are required to create your NAUPA file prior to using the ReportItTN online portal. The following modules provide step-by-step guides for completing tasks within the ReportItTN online portal.

General account setup


Introduction to user accounts
Edit profile information
Add a new user

Uploading files


Create or delete a report

Submit a report

Additional videos


Negative report

Making payments

For more material about holder responsibilities, quick tips and more, please refer to the Complete Reporting Guide.

Download the Complete Reporting Guide

Frequently Asked Questions

Click any of the following questions to view the answer.

Please email us at: ucp.holders@tn.gov

Emails are sent to verify a user and receipt payments made on reports.

Please visit: /Unclaimed-Property/Report-Unclaimed-Property/Forms-and-Guides

Reports are due by November 1st of each year. NOTE: The reporting deadline has changed from May 1st to November 1st, beginning in 2019. Please see Laws and Statutes for more information on the reporting deadline change.

Yes, Rule 1700-2-1-08 allows a holder to report before the statutory due date if due diligence requirements have been met.

From the Log In page, select “Forget your password?” You will receive an email to reset the password at the address provided.

A Primary user manages the group of users, but all users (Primary and Secondary) are able to review and select files that have been submitted (completed or not completed), create a new report (Positive or Negative), and make payments on any existing file.

Contact the Unclaimed Property Division at ucp.holders@tn.gov so that the Primary user can be switched from the inactive user to a Secondary user.

Once the person is registered as a Secondary user, they can make payments on any file.

A Positive Report has a value greater than $0.00 and a Negative Report is a $0.00 report.

No. Effective with the 2006 Annual Reporting Period, Negative Reports have not been required.

The file you use to report unclaimed property on the web application should be the standard NAUPAII formats: .txt, .hde or .rpt. Use the .hde format for encrypted files.

The system either accepts the entire file or rejects it. If the file is rejected, there is an error and the Error Report will detail the specific errors on each line inside the file.

Once you have reviewed the errors in the Error Report, correct the mistakes you are able to, or contact the creator of the file in order to resolve all issues, and then resubmit. After trying this and using the Complete Reporting Guide as a reference, you may contact the Unclaimed Property Division if you are having trouble uploading the file.

Yes. There may be sensitive PII on the downloaded Error Report; so proceed with necessary measures.

Yes the file can have multiple reports.

Locate the holder by Name and Tax ID. You can delete the report if you happen to select the wrong holder.

All remitted funds should be made online by ACH (Automated Clearing House) payments.

You may submit payment by alternative method after you apply for a one-year waiver of the ACH payment requirement, and the waiver is approved. To apply for the waiver and learn about the applicable standard, email our holder representatives at ucp.holders@tn.gov.

A debit-block may be on your account when the Treasury attempts to pull the remitted funds, rejecting the transaction as an unauthorized debit. Contact your financial institutions prior to making payment and give them our company Id # U626001445 to allow the upcoming transaction.

Normally, payments should be processed within three to five business days of the transaction.

Please refer to the Complete Reporting Guide to remit all other property.

Contact Us


Have questions about reporting unclaimed property? We're here to help!

Unclaimed Property Division—Reporting

(615) 253.5362

ucp.holders@tn.gov

Mailing Address


Unclaimed Property Division
P.O. Box 198649

Nashville, TN  37219-5362

Courier Delivery Only
State of Tennessee
Unclaimed Property Division
Andrew Jackson State Office Building
15th Floor
502 Deaderick Street
Nashville, TN  37243-0203